Privacy policy

This Privacy Policy describes how 3 Dogs Designs (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.

1. Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including:

  • web browser
  • IP address
  • time zone
  • cookies installed on your device

We also collect information about how you interact with the site, including:

  • pages viewed
  • products viewed
  • referring websites or search terms
  • interactions with the site

When you make a purchase or submit a form (such as a custom order request), we collect:

  • name
  • billing and shipping address
  • payment information
  • email address
  • phone number
  • custom order details (size, colors, text, design notes, etc.)
  • any photos or files you provide

2. How We Use Your Information

We use your information to:

  • process and fulfill orders
  • communicate with you about your order
  • review and complete custom order requests
  • provide customer support
  • send updates related to your purchase
  • screen orders for potential risk or fraud
  • improve and optimize our website

We may also use your information for marketing purposes, such as:

  • sending emails about new products or offers (if you opt in)

3. Sharing Your Information

We only share your information when necessary to operate our business, including:

  • Shopify (our ecommerce platform)
  • payment processors
  • shipping carriers
  • analytics providers (such as Google Analytics)

We may also share information if required to comply with laws or protect our rights.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • keep track of your cart and session
  • understand how customers use our site
  • improve performance and user experience

You can control or disable cookies through your browser settings, but doing so may affect how the site functions.

5. Data Retention

We retain your personal information:

  • for as long as needed to fulfill your order
  • to maintain business records
  • to comply with legal obligations

If you would like your information deleted, you may contact us (see below).

6. Your Rights

Depending on your location, you may have the right to:

  • access the personal information we hold about you
  • request corrections
  • request deletion of your information
  • opt out of marketing communications

To exercise these rights, contact us using the information below.

7. Data Security

We take reasonable precautions to protect your information. However:

  • no method of transmission over the internet is 100% secure
  • we cannot guarantee absolute security

Payment information is processed securely through third-party providers and is not stored directly by us.

8. Third-Party Services

Our website may include links or integrations with third-party services. We are not responsible for the privacy practices of those third parties.

We recommend reviewing their policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Updates will be posted on this page.

10. Contact Us

For more information about our privacy practices or if you have questions, contact us at:

 3dogs@3dogsdesigns.com